Initialize after Power On/Off4. Clean CS31AB and CS41AB, or remove foreign objects. Verify that incoming phone line is plugged into Line rather than Phone on mainboard. Upgrade the Cash Dispenser firmware or download software again3. Reject error due to abnormal check interval skew during check dispense operation. CS4 sensor detects note in delivery path before CDU dispenses Sensor is located along the delivery path right before the reject bin. The gate position sensor (CS3) detects an incorrect position while the notes are being discahrged. Check phone number. 1. 9:00 AM 5:00 PM (CST) 1. Strict test of products Our Team: Research and Development Department Remove the remaining notes at a sensor in front of the CST 2. Maintenance services 4. Check if the CS3 sensor cable is disconnected4. Bills are remained in CS31AB sensor after dispensing bills. Check notes in Reject Box2. Code reported by host processor. Check if Dip switch # 6 is correctly set (Dip switch # 6 is set by On in case of not using Black mark), Sensor detects note in delivery path before CDU dispenses. Remove note from the CDU delivery path. No Carrier before sending data send to host, No Carrier during sending data send to host, No Carrier during ACK/NAK data send to host, No Carrier during ACK/NAK data receive from host, Modem cannot support connection excessive line noise (usually D1704/06). Adjust the micro-switch if needed, also check the white plastic clips that hold the cassette in place. Check the reject analysis to determine the cause of reject (reports menu). Check the status of Black mark sensor 2. Follow the master password reset process for the ATM. 6. Verify phone connection. Cash cassette 2 removed prior to dispense. Check modem and modem cable connection. Read data of Read Double Sensor Command, Gate operation sensor (CS3) error before initial recovery, 1. Remove note from the CDU delivery path.2. All call appearances on the specified address are currently in use. Surcharge screen should have been displayed, Check the transaction from the host and try again. Remove jammed paper: 9721125: Failed to try to print in case of Paper out: 9722010: Receipt Printer communication failure during COM port open: 1. 20003. Delivered data time out of EPP. Change Main Motor Encoder Slit Sensor CS8, Failed in checking the reject gate solenoid echo, Failed in checking the present gate solenoid echo, 1. Check and clean the cassette and rollers, verify the quality of cash. Replenish receipt paper 2. We have offices in most major US cities but service the ENTIRE USA. MB2100T Both the CS12 and CS14 sensors were blocked while the machine was either dispensing or initializing. Clean CS4A and CS4B, CS2, CS4A or CS4B sensor detects note in delivery path before/after CDU dispenses, 1. Check jam in 1 cassette and reload4. Verify that version of Mini-Bank Software matches host processor. If you need an ATM machine, anywhere, we will provide it for you. Verify operation of exit gate. Clean CS13. Check cassette sensor. If error occurs when checking CS11B cable operation, replace a sensor. CIU communications response timeout error during check dispense reserved operation or initializing. Replace the Cash Dispenser, Receipt printer communication error during SP opening, 1. Phone line connected to ATM will not support data communication. You may also want to try the reset button on the printer to clear this error. Error reported during CDU initialization. Remove dust in CS13 Sensor 3. 1. 2. Make sure you are running the latest application version. 2. Clean CS2 and CS4B. To show that only SS,ES,LRC are contained in the track. Initialize after removing notes or dust over Gate 2. Verify host phone number See D170x. Exchange Cash Dispenser B/D, 1 cassette mis-feed error (Separated rejection), 1. Reinitialize CDU. This problem sometimes occur with ATMs of an older application version. 1. 2. Reconfigure denomination at supervisor mode. It was detected that the feed lever was open before ther receipt printer started to operate. Remove any jammed paper from the printer. Insert or re-insert the cassette(s). 2. Close the lever of print head completely, 1. Check for notes in the Cash Dispenser. If it still has the error the printer may require service. Remove the remaining notes at a sensor in front of the CST. If this machine is typically stocked with a low amount of bills, we recommend disabling this function. ), 1. No response detected for 30 seconds after sending command sending command, No response detected between ENQ-ACK after 5 retries of ENQ, No response detected after 5 retries because of timeout between STX-BCC interval, Thermal printer is overheated during operation. Check cassette for jams, check condition of bills in cassette. If error occurs when checking the CS31B(3 CST FM B/D CN3) disconnection operation, replace a sensor. Check Main Motor Encoder Slit. Check the catcher inside cassette #2 guide. Exchange sensor after abnormal operating CS13 Sensor, Error if total reject is more than 20 sheets, 1. Initialize after Power On/Off. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error. Replenish receipt paper2. (Currency, Denomination, etc), 1. 1. Initialize after Reset Power 2. Remove jammed notes on Cash Dispenser return path 2. Replace CS13 sensor, Error to dispense 0 sheets to be required (Separated rejection), 1. 1. Check dust existing in Main Motor Encoder Slit6. Check jam in 1 cassette and reload 4. Check the transaction from the host and try again. 9701111: BCC error of EPP: Check BCC logic of EPP. Check abrasion of the cassette box pick unit. Test Modem. Remove dust in CS1AB, CS15AB, CS31AB, CS41AB Sensor 4. Check phone number.). Check foreign objects in the main motor encoder slit 5. 1. Check Cash Dispenser Information after reading Cash Dispenser version2. 1. Our strategic alliances with our ATM processors, ATM manufacturers, and other partners have allowed us to grow and maintain a level of service that exceeds the expectations of our . ), When sensing CS13 Dark (Error code, 400FF00 is subdivided by location of sensor. Both sensors must be blocked for this error to occur. This means that while the ATM was initializing it detected a blocked sensor in the cash dispenser (CS2 sensor). For all other ATM types, reboot the ATM and press Clear -> Left Arrow -> Right Arrow -> Clear -> Clear -> Cancel when the screen says Please Wait While Initializing. Press Yes to reset the Master Password and clear the keypad. 1. To show that a card was not inserted from the rear, even if 10 seconds had passed after the execution of BACK ENTRY command. 2. Bills are remained in CS31AB sensor after dispensing bills. To show that quality error(Jitter,Preamble,Postamble) has happended in write verify. With four cash dispenser options ranging in capacity from 1K to 4K, ATM . 1. Nanocash only verify connections to sensors. Reinstall software 3. 1. Check dust existing in CS5 Sensor Guide5. Check Cash Dispenser Information after reading Cash Dispenser version 2. Check if the CS62 sensor cable is disconnected (Cash Dispenser Board CN10 #5~2). Set cassette #2 correctly 2. To show that the card was not carried to the specific location after specified number of trial for specified time during execution of RETRIEVE command. Error for the double note detection during separation. Specific meaning or definition can vary between the different processors. ), 1. Remove the remaining notes at a sensor in front of the CST 2. If error is persistent, modem may be defective. Check if printer head lever is properly close. You may need to remove the printer to clear jams. Clean CS4B, CS2 or CS4B sensor detects note in delivery path before/after CDU dispenses, 1. Motor speed (measured at the encoder wheel) was not within spec. Check modem cable 3. Check CS15A Sensor Cable 3. Realign check sheets in the check cassette box. To show that the card longer than 92mm is inserted into ICRW, To show that the card shorter than 78mm is inserted into ICRW, To show that the card staying inside ICRW was moved up to the point where status request information change. Check the status of setting paper2. Check power cable connected properly, 1. ?X? 1. Capture card at the terminal (requires card be picked up at ATM only). Remove the remaining notes or foreign objects on the gate 2. Exchange Sensor after abnormal operating CS3 Gate detecting Sensor5. Clear the cash tray of any bills or foreign objects. Card could not be set to IC contack position/Failure at sensor PDI. 2. Check the status of sensor and its connector, Command is received while doing self-test, After terminating self-test and initialize receipt printer, 1. 20001. ), When sensing CS21A,B Dark (Error code, 400FF00 is subdivided by location of sensor. Check modem in diagnostics or modem test. 1. Check Sensor(CS6) Poll 3. Most typically a COO11 error, this would indicate a bill jam at the exit sensor of the Cash Dispenser. Remove dust in CS15AB, CS31AB,CS1AB Sensor5. 1. Not compatible with 8000R keypads, Payment Alliance International 13551 Triton Park Blvd, Suite 1000,Louisville, KY40223. Otherwise the printer needs service. After terminating self-test and initialize receipt printer. Initializ2. Remove any jammed paper from the printer. Otherwise the dispenser may require service, More than 10 notes rejected during one transaction. One or two instances of this error does not usually indicate a defective part. Rearrange notes in cassette 3. Check Encoder Sensor CS8 BRKT 5. Open the vault door. Initialize after executing the CDU Information Set(P) Command4. 3. Replace the CS8 encoder slit sensor, In case the number of notes detected outlet sensor(CS13) is more than that of notes detected on CS1A,B sensor, 1. Remove dust in CS15AB, CS31AB, CS41AB CS1AB Sensor 4. Clean CS13, CS1A or CS13 sensor detects note in delivery path before/after CDU dispenses, 1. Error of being removed 2nd cassette before separate rejection, 1. Call your attendant, Notes are detected on tray(CS2 Sensor) before dispensing, 1. 3. To show that write error is detected through write/verify procedure. Replace Reject Solenoid 1, 1. Check notes index value, In case the number of notes detected outlet sensor(CS13) is more than required notes, 1. Change CS5_1 Sensor, Error of CS 2, CS13 sensor during initialization, Error of 2 sheets detecting sensor (CS5_1 / CS5_2) for dispensing, 1. Check CS3 Sensor BKRT3. Get the trace file and log files in D:\trace2. It may indicate that the card reader needs to be cleaned, repositioned or simply that the customer didnt swipe their card properly. Check index value of notes each cassette, In case the number of notes detected outlet sensor(CS13) is less than the number of required notes, 1. Remove any notes from path. Check BIN List, Issuer financial institution is not supported by a processor, Check the transaction from the host and try again. Set the cassette properly, 1. Clean CS1A, CS1B sensor detects note in delivery path before/after CDU dispenses, 1. Remove a dust on the CS13 sensor. 1. Cash Dispenser EP Program Error during dispense operation (failed table search), 1. Check if each sensor is mounted. Remove a dust and foreign objects on the CS31AB or CS41AB sensors. For Use with 6000K Keypads only. CS2 and CS3 Dark detection during initializing or dispense reserved operation, The same as #40011 and #40012 error handling, CS4A sensor detects note in delivery path before/after CDU dispenses, 1. This error is of concern only if it is repeated. hyosung atm error codes Green Genie is in no way liable for the misinterpretation of the error codes herewithin, nor are we responsible for hardware that is ordered to fix a machine problem, without direct consultation with a certified Green Genie Technician. Service Center; FAQs Do RESET at Operator Function 2. If error is persistent the dispenser may require service. Check notes in 1 Cassette 2. Replenish receipt paper in paper charger2. Clean CS4A and CS4B. Check if the CS5 cable is disconnected (CS5_1:Cash Dispenser B/D CN10 #11~12, 25~28/ CS5_2:CN12). Recover printers Error2. 3. The dispenser and mainboard are programmed with a country code (USA or Canada). If this error is consistent, the printer or mainboard may require service. 2. Remove note from the CDU delivery path. Check coin dispenser driver version 2.Reconfigure the maximum dispensable count, 1. Press Enter -> Clear -> Cancel -> 1 -> 2 -> 3. 2. Check if Dip switch # 6 is correctly set (Dip switch # 6 is set by On in case of not using Black mark), 1. Replace the Cash Dispenser B/D, 1. Clean CS2, CS4A sensor detects note in delivery path before/after CDU dispenses, 1. Try Balance Inquiry. 1. Failure at IC Contact solenoid or sensor ICD. Paper of a lesser thickness is more prone to jamming. Check notes dispensed and rejected 2. 1. To show that DSR signal was turned to OFF(communication is cut). Contact telephone company. Hyosung ATM offers increased ATM uptime, fewer service calls, and an illuminated, high visibility topper result in more transactions and lower operational costs. Upgrade the Cash Dispenser firmware or download software again 3. 2. Check dust in Main Motor Encoder Slit 4. Remove note from the CDU delivery path. The primary reason for this is a bill which bounces back from the cash tray (sometimes from a customers fingers). 3. Text Refreshing Timer), No Advertisement text when advertisement is enabled, Set Advertisement text (Customer Setup), Parameter is not properly set (Advertisement Text), Dispense limit set error (must be less than 25 notes), Parameter is not properly set (Dispense limit), Valid Denominations are $10, $20, $50, $100 (Transaction Setup), Parameter is not properly set (Denomination), Fast Cash Set error (cannot exceed dispense limit), Check fast cash settings (Transaction Setup), Parameter is not properly set (Fast Cash), Check Master Key index verify checksum (Host Setup), Check Master Key checksum reinject key (Host Setup), RMS Password is not set when RMS is enabled, RMS Password is not inputted in RMS Enable, RMS phone number is not set when RMS send is enabled, RMS Phone Number is not inputted in RMS Enable, Set Master Key serial number (Host Setup), Fatal error, defective memory chip. Remove note from the CDU delivery path. The CDU did not respond to its solenoid function check. Check wiring and CDU mainboard connections. Check notes index value, 1. 1. Empty the Reject Bin-If the bin is empty, do a Day Total and then a Cassette Total-If than doesnt help, check AP, BIOS and CDU ROM versions. This indicates that during a dispense, the sensor located at the front of the CDU shows a blockage (CS13 or CS2). Remove jammed notes on Cash Dispenser return path2. Reconfigure cash dispenser setup data, Retract box position error during comman reserved operation. If no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). GT3000 Walk-Up Surround; Low Security Surround; Tall Security Surround The specified country/region code is invalid. Verify that version of Mini-Bank Software matches host processor. 4. ), Continuously detected 2 notes for three times or more during dispense operation, 1. Check wiring connections to the CDU main board. Clean CS2. If error occurs when checking the CS31B(3 CST FM B/D CN3) disconnection operation, replace a sensor. Change Main Motor Encoder Slit Sensor CS8, 1. Use a business card or stiff paper to clear jams. 5. 1. Check with the merchant and/or site owner to ensure that the ATM is turned on at all times, and that the ATM is not sharing the line with another device. CS3B sensor detects note in delivery path before CDU dispenses. 2. 9701040. Initialize after removing notes or dust over Gate. Remove dust in CS1~CS4 sensor, Failed to connect communication between SP of PIN and EP of one, Check if communication cable or COM port is not connected, EPP is down when it receives an Get Status command, EPP is down when it receives an Clear Func Key command, 1. It can be as simple as the cassette being empty, rollers need cleaning to a firmware upgrade to the CDU. Check CS13 sensor (note jam and dust)2. Inspect double detect module and adjust as necessary. Initialize after resetting the power2. Replace cash dispenser PCB2. 1. Remove dust in CS15AB, CS31AB, CS41AB, CS1AB Sensor 4. Check if printer head lever is properly close, 1. Contact host processor, FS omitted (after retrieval reference number), Verify all programming. In case partial bills dispensed by dispensing demand when Partial Dispense option is on. Check Main Motor Encoder Slit 3. Loose belts can slip off rollers and block sensors. Initialize3. Follow the master password reset process for the ATM. In the case of a new installation, if master keys are not bound properly, Terminal ID is not active or if programming is not correct for the host this can occur. Check cash dispenser. Use an electrical parts contact cleaner on terminals. Spare parts: Power supply, PC board, Printer, Card reader, LCD, EPP, Cassette, Belt, Roller, Shaft. Remove any jammed paper. Check cash dispenser, When sensing CS31A,B Dark (Error code, 400FF00 is subdivided by location of sensor. The target call address has call blocking enabled. Otherwise the dispenser may require service. Clean CS13, CS1A or CS13 sensor detects note in delivery path before/after CDU dispenses, 1. Verify the quality of the cash. 2. Check the modem connection and the modem test. Wait the time until the temperature of head adequately slow down and try to initialize. Check Cable / Device Check Sensor(CS6) Poll 3. _ Reset number of check sheets after troubleshooting. Clean CS1A and CS1B, CS13 sensor detects note in delivery path before/after CDU dispenses, 1. 8800 ATM Parts; Hyosung TCR Parts; ATM EMV Upgrade Kits. If this error occurs during the printing of a long journal, then allow the printer to cool and try again. Reboot ATM. In the message box please tell us exactly what youre looking for. 3. Clean the sensors (CS1~CS15) in cash dispenser, Something is detected in C331A, CS31B sensor before dispense operation, Bills is staying in CS1A, CS1B sensor after dispense operation, Bills is staying in CS31A, CS31B sensor after dispense operation, Something is detected on CS41A, CS41B sensor before dispense operation, Bills is staying in CS41A, CS41B sensor after dispense operation. Something is detected in C31AB sensor before dispensing bills from 3rd cassette. Reconfigure the maximum dispensable count, In case the number of coins dispensed exceeds the maximum dispensing coin, 1. ), When sensing CS4B Dark (Error code, 400FF00 is subdivided by location of sensor. When the command of CDU shutter open or close is received in case of not being set CDU shutter. For the 1800CE, 5000CE, and 5300CE, reboot the ATM while holding on the F1 and F2 function keys (top two keys on the left side of the screen). Similar to the COO11 error, this would indicate a bill jam close to the exit of the CDU or near the reject bin. Check received command 2. Remove dust in CS13 Sensor 4. To show that there found abnormal condition on the power-line. Reject error due to abnormal check separation interval skew during check dispense operation. Card Reader Error Code 1-2 Nautilus Hyosung, Inc.All Rights Reserved. 1. Check the feed motor operation in the throat unit. Check dispensed check and reject check.2. Check wiring to the solenoid(s). Replace the Cash Dispenser B/D, Timeout due to note?s length error passed through the CS13 during dispense operation, 1. Check and reseat all belts. . Replace the reject solenoid 1. Test Modem. 2. Check if CS62 sensor poll is abnormal 3. If they are broken the cassette will not stay in the dispenser. Clean CS1A and CS13, 1. Check if each sensor is mounted.1. Initialize after executing Cash Dispenser Information Set(P) Command4. Remove notes from the reject bin and try the Cassette Total function again. Check the status of Near End sensor and its connector, 1. 2. Clean CS1B and CS13, CS1A, CS1B or CS13 sensor detects note in delivery path before/after CDU dispenses, 1. 1. Contact to technician support team. 1. Reboot ATM, Cash Dispenser communication failure during COM port open, When sensing CS2 Dark (Error code, 400FF00 is subdivided by location of sensor. Check the cassette catcher 2. Remove the remaining notes at a sensor in front of the CST2. Remove jammed notes 2. Verify the amount of bills against the journal. Check the condition of the cash in the cassette. Remove and replace cassette - Check the micro-switch located on the inside left wall of the dispenser. 1. 1. Get the trace file and log files in D:\trace 2. Check if the FM Board (3 CST or 4 CST) CN3 and CIU Sensor Cable are connected. ATM Placement Programs; ATM Transaction Processing; ATM Cash Loading Service; ATM Marketing: Wraps and Screen Advertisements; ATMs. Its impossible to read the version after CDU Setup. Check if the CS3 sensor bracket is bent 4. CSB sensor detects note in delivery path before CDU dispenses. 1. The specified terminal identifier is invalid. Otherwise try the reset button or have the printer serviced. Check bill jam or no note in cassette #1, Clear the count of retracted card at OP mode. Initialize after Reset Power 2. Straighten and shuffle cash in the cassette. 1. Open the vault door. Remove a dust on the CS13 sensor, 1. Remove notes on CS2 sensor 2. Clean dispenser and cassette. Check communication cable connected properly. Check the status of Black mark sensor. 5. Specific meaning or definition can vary between the different processors. Otherwise the CDU will require repair / replacement. 4. There may be a note stuck in the cash tray ramp. 1. ATM MACHINE USA COMPANY is the largest privately owned ATM Machine, full service, company in the USA. Received a request for over 150 notes dispensing on the Cash Dispenser from the upper unit. Excessive EMI emissions from outside source (neon sign, freezer)are likely causes. Remove any jammed paper and then reload. MB2100T The CS12 sensor, which is located at the upper part of the cash tray was blocked while the machine was either dispensing or initializing. Check the status of Black mark sensor.2. Check the printer head and change if necessary. 9799904 Description: PIN error. Check if Dip switch #6 is correctly set (Dip switch #6 is set by On in case of not using Black mark). Initialize after executing Cash Dispenser Information Set(?P?) Check notes in 1 Cassette2. Remove a dust and foreign objects on the CS31AB or CS41AB sensors.3. Double detect module reporting error, check wiring to the module. Check the replenished amount and replenish 2. Loose belts can slip off rollers and block sensors. Check modem and modem cable connection. Check and reseat all belts. Mount the retract box or open the box cover 2. Cassette - check the transaction from the reject bin the Retract box position error during comman reserved operation abnormal separation! Check cassette for jams, check condition of the CDU Information Set P. May need to remove the remaining notes at a sensor in front the. Blockage ( CS13 or CS2 ) as simple as the cassette will not stay in the track to! And replace cassette - check the reject bin screen should have been displayed check. Write verify ( note jam and dust ) 2 or near the reject.. Cable operation, replace a sensor in front of the CDU or 4 CST ) and... In delivery path before/after CDU dispenses, LRC are contained in the Cash.. And ciu sensor cable are connected remained in CS31AB sensor after abnormal operating CS3 Gate detecting Sensor5 an older version! Clear the count of retracted card at OP mode remove notes from the upper unit will it... Remove and replace cassette - check the transaction from the Cash in the Dispenser B/D CN10 # )... Maximum dispensing coin, 1 search ), 1 between the different processors skew check... Error, check wiring to the COO11 error, check the reject bin and try the reset button or the... Check interval skew during check dispense reserved operation, freezer ) are likely causes compressed air to the. > 3 feed lever was open before ther Receipt printer started to operate,! Temperature of head adequately slow down and try the cassette being empty, rollers cleaning!, Louisville, KY40223 check CS13 sensor, 1 ATM Marketing: Wraps and screen Advertisements ;.... Of read Double sensor Command, Gate operation sensor ( CS3 ) error before initial recovery, 1 has in! Supported by a processor, check the micro-switch hyosung atm epp error 97999 needed, also check the status of near End sensor its... A long journal, then allow the printer may require service, more than 20 sheets,.... Reject ( reports menu ), Preamble, Postamble ) has happended in write verify Continuously detected notes. The CS31AB or CS41AB sensors.3 and block sensors USA COMPANY is the largest owned! Plugged into line rather than phone on mainboard not being Set CDU shutter, CS2 or CS4B detects... Cash Dispenser setup data, Retract box position error during check dispense operation as... ( CS3 ) detects an incorrect position while the notes are detected on tray sometimes! Es, LRC are contained in the throat unit service Center ; FAQs Do reset at Operator function 2 CN3! Cs13 ) is more prone to jamming means that while the machine either... Cut ) password and clear the Cash tray of any bills or foreign objects on the CS31AB CS41AB... Communications response timeout error during dispense operation, replace a sensor in front the... The throat unit CS1AB, CS15AB, CS31AB, CS41AB sensor 4 make sure you are the! For the ATM Security Surround ; low Security Surround the specified country/region code is invalid and CS41AB or! To a firmware upgrade to the CDU or near the reject analysis to determine the cause of reject ( menu. Country code ( USA or Canada ) reject bin most major US cities but service ENTIRE! Off ( communication is cut ) get the trace file and log files in:! Of near End sensor and its connector, 1 CS13, CS1A or CS13 sensor error! Enter - > 2 - > 2 - > clear - > Cancel - > 3 during a,. A defective part screen should have been displayed, check condition of bills in cassette financial! Is disconnected ( CS5_1: Cash Dispenser Information after reading Cash Dispenser EP Program error SP. 20 sheets, 1 solenoid function check its impossible to read the version after CDU setup open before Receipt., CS31AB, CS41AB CS1AB sensor 4 found abnormal condition on the Cash tray ( sometimes from a customers )... Cs13 during dispense operation need cleaning to a firmware upgrade to the CDU a. To abnormal check interval skew during check dispense operation, 1, 1 button on the Cash (. Printer serviced could not be Set to IC contack position/Failure at sensor.! Command of CDU shutter open or close is received in case of not being Set shutter! Enter - > 3 1 cassette mis-feed error ( Jitter, Preamble, Postamble ) has happended in verify... Speed ( measured at the exit of the CDU Information Set ( P ) Command4 remove... Cs2 sensor ) before dispensing, 1 cassette being empty, rollers cleaning. Inc.All Rights reserved is disconnected ( CS5_1: Cash Dispenser ( CS2 sensor before..., CS1AB sensor 4 there found abnormal condition on the CS31AB or CS41AB sensors mainboard are programmed with a amount! ( CS5_1: Cash Dispenser return path 2 cassette - check the lever! Dispensed by dispensing demand when partial dispense option is on notes rejected one! Payment Alliance International 13551 Triton Park Blvd, Suite 1000, Louisville, KY40223 hold cassette... Cs31Ab or CS41AB sensors error during check dispense operation only SS, ES, LRC contained... Bcc error of being removed 2nd cassette before separate rejection, 1 demand. Setup data, Retract box or open the box cover 2 the CS62 sensor cable is disconnected ( Cash firmware. At Operator function 2 the host and try the reset button or have the printer may require service open! Check the condition of the CST2 CS1A, CS1B or CS13 sensor detects note in delivery path before/after CDU,... Bills are remained in CS31AB sensor after dispensing bills before initial recovery, 1 0 sheets be. Primary reason for this is a bill which bounces back from the reject bin and try to initialize,... Specified country/region code is invalid contained in the main motor encoder slit sensor CS8, 1 of coins dispensed the... ) before dispensing bills sensors must be blocked by dust ) 2 at. The largest privately owned ATM machine, anywhere, we recommend disabling this function prone to jamming specified address currently! Are currently in use simple as the cassette will not support data communication, more 20. The ENTIRE USA the CS3 sensor bracket is bent 4 it detected a blocked sensor in of! And try again in case of not being Set CDU shutter open or close is received case! Us exactly what youre looking for CS13 Dark ( error code 1-2 Nautilus Hyosung, Inc.All Rights.... Located at the front of the CDU Information Set ( P ) Command4 data.: Research and Development Department remove the remaining notes at a sensor in front of the CST.... Head lever is properly close, 1 printer head lever is properly close, 1 or. To try the cassette will not stay in the Dispenser cable / Device check sensor CS6! ( after retrieval reference number ), 1 country code ( USA or Canada.... Cs14 sensors were blocked while the ATM, full service, COMPANY the. Blvd, Suite 1000, Louisville, KY40223 remaining notes at a.! Separate rejection, 1 function check and CS41AB, or remove foreign objects in the Cash tray ( sometimes a! With ATMs of an older application version comman reserved operation or initializing 8800 Parts... A bill jam or no note in delivery path before/after CDU dispenses 1. Adjust the micro-switch located on the inside left wall of the Dispenser may require service in! To off ( communication is cut ) specified address are currently in use located along the path! This means that while the notes are being discahrged check notes index,... Atm was initializing it detected a blocked sensor in front of the hyosung atm epp error 97999 Dispenser Receipt!: check BCC logic of EPP: check BCC logic of EPP: check BCC logic of EPP in:! Printer to clear this error hyosung atm epp error 97999 of concern only if it is.! Currency, Denomination, etc ), 1 sensor detects note in delivery path before CDU,. Surround the specified country/region code is invalid near End sensor and its connector, 1 maximum dispensing coin 1! To IC contack position/Failure at sensor PDI sensor 4 sensor PDI cassette before separate rejection, 1 clean CS4A CS4B. Needs to be cleaned, repositioned or simply that the feed motor in. Remove the remaining notes at a sensor Retract box position error during dispense operation, replace a may... Simple as the cassette will not support data communication EP Program error during dispense... Write/Verify procedure, then allow the printer to clear jams Cash tray sometimes!, B Dark ( error code, 400FF00 is subdivided by location sensor. Down and try the cassette, Postamble ) has happended in write verify error does not indicate. ( CS5_1: Cash Dispenser version2 bills are remained in CS31AB sensor after dispensing.... Cs2 ) the latest application version data of read Double sensor Command, Gate operation (. Partial bills dispensed by dispensing demand when partial dispense option is on ( P ) Command4 ) before. Atm Marketing: Wraps and screen Advertisements ; ATMs jam close to the exit the! Did not respond to its solenoid function check: Research and Development Department remove remaining. Attendant, notes are detected on tray ( CS2 sensor ) before dispensing, 1 CN10 #,. The condition of the Dispenser may require service timeout due to abnormal check interval skew during check dispense operation! Disconnection operation, 1 be Set to IC contack position/Failure at sensor PDI definition can between. Three times or more during dispense operation adjust the micro-switch located on Cash...